Frequently Asked Appliance Repair Questions

We repair a wide range of appliances, including refrigerators, ovens, washers, dryers, dishwashers, and more. Our experienced technicians are trained to fix all major appliance brands. 

The length of time it takes to complete a repair will depend on the specific issue with your appliance. However, we always strive to provide quick and efficient service to get your appliance up and running again as soon as possible. Many of our repairs can be completed on the same day because our technicians keep many parts in their trucks. This allows us to diagnose and fix the problem without having to wait for parts to be ordered. Our goal is to minimize any inconvenience and get your appliance back to working order as soon as possible. 

If your appliance breaks down, the first thing you should do is call us to schedule a repair. We offer flexible scheduling options and will work with you to find a convenient time to service your appliance. 

The cost of a repair will depend on the type and complexity of the repair needed. We understand that cost is a concern for many of our customers, which is why we offer competitive pricing and transparent quotes. We use The Original Blue Book Major Appliance Repair Job Rate Guide, which is an industry-standard guide for determining the cost of repairs. This helps us to provide consistent and fair pricing for all of our repairs. We will always provide an estimate before beginning any work, so you know exactly what to expect when it comes to the cost of the repair. 

At CLT Appliance Repair, we pride ourselves on providing reliable and affordable appliance repair services. From dryer repair to refrigerator repair and much more, our experienced technicians are capable of handling all types of appliance repairs. Contact us today to schedule your repair and get your appliance back to optimal performance. 

Yes, we stand behind our repairs with warranties and guarantees. If you experience any issues with your appliance after we have repaired it, we will come back to fix the problem for free.

We accept various forms of payment, including major credit cards, Zelle, cash, and checks. Our goal is to make the payment process as easy and convenient as possible for our customers. We’ll work with you to find the best payment option for your needs. 

Diagnosis is something that can only be done in person, and diagnosis is the first step in determining the price of a repair. There are far too many variables to be able to give an accurate diagnosis or price over the phone. We want to be sure we are giving you 100% accurate information and for this reason, it is our policy to only quote a price once one of our technicians has diagnosed your problem in person.

What does paying for a service call entail, and why is it sometimes charged and sometimes free? Many potential customers are hesitant to pay for a service call fee, reasoning that no work has been done yet. Let’s take a closer look at the factors involved.  

First, there is the cost of dispatching and finding the customer. This requires a significant use of our resources. 

Second, there are expenses associated with transportation, which includes both the costs of maintaining our vehicles and the time spent traveling – an average of 4 hours per day on the road. 

Third, a diagnostic test must be performed before an accurate estimate of repair costs can be provided. This is considered work, and in most cases, requires disassembling the device. 

After completing the diagnosis, we compile a final price list and devise a plan for the repair. This final price list does not include a service call fee, meaning that the service call is free. 

If you decide not to proceed with repairs, you will need to pay the service call fee, which encompasses the tasks described above. 

If you require additional time to make a decision and decide to proceed with repairs, the service call fee will be included in the final price list and will be free of charge. 

What makes our company a wise choice is that we offer the best value for money. Although we may not be the cheapest option, we are not the most expensive either. Opting for a cheaper company may result in a less experienced technician coming to assess your issue, which could end up costing you more than anticipated. In addition, you may be told that your appliances are beyond repair due to the lack of available spare parts in the market. This could lead to additional costs and the inconvenience of searching for another company. Rest assured, our technicians are well-experienced and equipped to handle any repair needs you have.